Enabling ActiveIQ/AutoSupport with NetApp HCI 1.6 & 1.7

If you didn’t check the tick box to ‘Yes, I want to send cluster statistics to Active IQ to proactively monitor cluster health and performance’ when you were deploying your NetApp HCI, it is easy to enable this post deployment.

Image: HCI Review: Tick the Active IQ box: Final step before clicking Start Deployment


You’ll need these ports open on the firewall.

URLs for SF nodes to connect to AIQ (mNode = Management Node):
Source : Destination : Port : Description
mNode : sfsupport.solidfire.com : 22 : Reverse SSH tunnel for support access
mNode : https://repo.netapp.com/bintray/api/package : 443 : mNode service upgrades
mNode : https://netapp-downloads.bintray.com : 443 : mNode service upgrades
mNode : monitoring.solidfire.com : 443 : Storage cluster reporting to AIQ

You’ll also need the mNode IP/DNS name to connect to.
And credentials to login to the mNode.

Procedure Walkthrough

Step 1:
Connect to the mNode Management Services API (REST API UI):
https://{mNode IP or DNS}/mnode

Image: HCI/SolidFire mNode Management Services API

Step 2:
Click Authorize and submit credentials to log in.

Image: Authorize to the REST API UI

Step 3:
Click GET /assets
Click Try it out (changes to Cancel after you click)
Click Execute
Copy the value for the base asset ID (which is af82e8c4-e072-48e4-b438-c00c1ebe45f1 in the example below.)

Image: GET /assets

Image: The base asset ID

Step 4:
Click PUT /assets/{asset_id}
Click Try it out (changes to Cancel after you click)
Enter the following JSON payload:
 "name": "string",
 "telemetry_active": true,
 "config": {}
Enter the asset_id you obtained above.
Click Execute

Image: NetApp HCI set telemetry_active = true

Step 5:
That’s it!

You can re-execute the GET /assets above, and you should see:
"telemetry_active": true

Image: Telemetry Active = true

And if you login to -
- you should shortly see your cluster in there.