Thursday, 6 December 2012

Troubleshooting HP P6000 EVA and VMware Site Recovery Manager 5.1

If you’re troubleshooting issues with VMware Site Recovery Manager 5.1 and your HP P6000 EVA’s, the following research items might be of assistance.

Documents and websites used:
[4] HP P6000 Enterprise Virtual Array Compatibility Reference December 2012.pdf
[5] HP P6000 EVA Storage Replication Adapter Software for VMware vCenter SRM version 5.0.x & 5.1.pdf
[6] HP EVA Storage Replication Adapter Software version 5.01.00 for VMware vCenter SRM Release Notes.pdf
[7] HP EVA Storage Replication Adapter version 5.01.00 for VMware vCenter SRM Administrator Guide.pdf

Note: If you download the latest HP_SW_EVA_Virtualization_Adptr_5.1_Z7550-00892.zip from VMware (this actually contains the HP_EVA_SRA_5.01.00,) – [6] and [7] are contained in this zip.

From [2]: VMware Product Interoperability Matrixes
We see that only vCenter 5.1 is supported with SRM 5.1, but all ESX/ESXi versions from 4.0 to 5.1 are supported.

Image: VMware vCenter Site Recovery Manager 5.1 Support

From [3]: VMware Compatibility Guide – Device=SAN
We see that the specific P6300 EVA models being troubleshot in this instance all support ESXi 5.1.

Image: HP P6300 EVA – ESX/ESXi Support Released

And furthermore from the VMware Compatibility Guide we see the supported firmware versions with ESXi 5.1 for the HSV340 controllers are 10000000, 10001000, 10100000, 11000000.

Image: HP P6300 FC HSV340 – ESXi 5.1 Firmware Version Support

From [4]: HP P6000 Enterprise Virtual Array Compatibility Reference December 2012
We see that VMware Site Recovery Manager 5.1 is only supported with Command View versions 10.1 and 10.2.

Image: Command View Support with HP EVA SVA for VMware SRM 5.1

From [5]: HP P6000 EVA Storage Replication Adapter Software for VMware vCenter SRM version 5.0.x & 5.1
The following licenses must be installed on the local (protected) and remote (recovery) HP EVA disk arrays:
·         HP EVA Continuous Access Software
·         HP EVA Business Copy Software (for full feature set of SRM, for example, to create snapshots during test recovery operation from SRM)

From [7] HP EVA Storage Replication Adapter version 5.01.00 for VMware vCenter SRM Administrator Guide
If after checking the above all versions check out okay, then the final task is to run through the Administrator Guide which includes the following chapters:

2) Configuring SRM, HP EVA, and HP EVA SRA Software version 5.01.00
3) Installing and removing HP EVA SRA Software version 5.01.00
5) Collecting SRA logs
6) Troubleshooting HP EVA SRA Software version 5.01.00

Specific areas where you might see misconfiguration are in the SRM zoning (see image below from p10)

Image: SRM zone

And – “The respective HP Command View EVA Servers located at Protected and Recovery sites should actively manage the local site EVA arrays. Even if the array management is changed across HP Command View EVA servers for DR operations, HP strongly recommends that you bring the array management to the original state (local HP Command View EVA Server actively managing the local site EVA array) before doing any SRM operations.” (on p12)

And – “Enable array pair only in one direction” (on p20)

The Administrator Guide is a good 63 pages and if the solution is not uncovered in there, then this is one for HP Support, VMware Support, Fibre Channel/Ethernet Network Support…

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